Guest Relations                                              

We want to be here for you with any of your service problems. As you know, the best way to get a response is via email. Send you questions or concerns to help@bigfeetstore.com

But, you may have a question that needs to be answered NOW! If this is the case, check out our most commonly asked questions section below.

FAQ

These pages contain answers to common questions handled by our Guest Relations team, along with some tips that we have found useful and presented here as questions.

But before you get clicking, first let us know is your question about our brick or our click? (Store or On-Line) Now this may seem odd, but the procedures and policies are different between our store and our on-line business (some of the rules are different) and we want to get you the right answer FAST.