
Guest
Relations
We want to be here for you with any of your service
problems. As you know, the best way to get a response is via email. Send
you questions or concerns to our
email.
But, you may have a question that needs to be answered
NOW! If this is the case, check out our most commonly asked questions
section below.
Didn't see the shoe in
the color or style you wanted? Just
email us
and we will put one of our personal shoppers on it for you.
FAQ
These pages contain answers to common
questions handled by our Guest Relations team, along with some tips that we
have found useful and presented here as questions. If you are just curious
about who we are, then click here.
But before you get clicking, first let us know is your
question about our brick or
our click?
(Store or On-Line) Now this may seem odd, but the procedures and policies
are different between our store and our on-line business (some of the rules are
different) and we want to
get you the right answer FAST.
Store
Locations
Meet the BFS Team
Returns or Exchanges for
Online Purchases

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