<%@LANGUAGE="VBSCRIPT" CODEPAGE="1252"%> Customer Raves
 
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Read what our customers are saying about us...

I wanted to send a Big Thank you to GL Potts at the Ft. Worth Store.  We took my 87 year old GrandMother in there today, looking for shoes for her swollen feet.

GL was very knowledgable, and helped her feel at ease during this very self conscious time.  We really appreciated the way he explained things to here, and made her visit a huge succes!

Thank you Mr. Potts!

From Alice Barnes Family!

The shoes were perfect! They are stylish and very comfortable! I got SO many compliments on them!

I wanted to thank you for your help with the order. The shoes arrived very early Saturday morning.

I always get nervous ordering online, mainly because I'm not 100% sure if what I'm ordering is what I'll really get. Your willingness to assist me (I'm a VERY picky shopper) until we found the right shoe speaks very highly of the customer service you provide to your shoppers. I wish you had a store here in San Diego, CA.

You've gained another customer as I will be ordering from you in the future.

Thanks, again, for all of your help! J

Derricca

I cannot begin to thank Meaghan for all of her help that she gave this desperate mother.  I have a daughter aged 13 who wears a size 13 wide shoe…she is destined to be tall.  She is graduating on Thursday and I was frantic.  Of course, more conventional stores do not carry such a selection, only those shoes that would fit her my dainty size 12 foot ;o)  I got on the web and searched for the shoe that would work, any shoe.

 Luckily, I came upon your site and your wonderful Meaghan (forgive me if I misspell your name).  She was fabulous with a capital “F”.  She walked me through the site, showed me which shoes were in stock that could be shipped overnight to make the event, even offered to personally take my purchase to FedEx that day as they had already made their visit.  She was wonderful, understanding, professional, the best.  She made a number of calls and emails to me to make sure that I had the perfect shoe for my daughter’s special day.

 Well, the shoes arrived yesterday and I came home to see my daughter prancing around in them.  What a delight.

 Thank you, Meaghan and Thank you Big Feet Store for helping to make a perfect day for my daughter’s 8th grade graduation.  -

Warmly,

Michelle Bartel

Good morning.

 

I purchased a pair of beautiful silver heels from you last week for my catering event I catered for on this last Sunday. Your shoes were a hit! I loved them, they were comfortable, beautiful and my favorite, they were heels. I was so pleased with them, I listed you guys on my community link-up section on my website, www.culinarydiva.net. You should be hearing from several of my friends, they too share my passion for a pair of beautiful shoes. Thank you again.


i was in a few weeks ago and bought some inserts for my metatarsalgia and found a pair of kenneth cole loafers i'd been searching for. i wanted to thank you for the help and guidance. my feet feel great and i love my shoes. can't wait to come back in and give you more business. thanks a lot.       mark warren

 

Wow...

Your delivery of my Spira shoes was as fast as the Spiras "Banned in Boston" for decreasing their wearers' marathon times.

I may not be running through city streets in my shorts and tee, but I am racing through my Emergency Department in my scrubs and Spiras.  Talk about first aid for tired, aching feet.  Does the Red Cross know about your Big Feet Store?

Great shoes, at a great price.  I thank you, and my patients thank you!

Linda

 

You guys rock! I have never seen so many shoes in my size (16) in my life. Thanks for doing this site and saving my life!

Ray DeYoung

I just wanted to drop you a note of thanks for your quick delivery of Fisherman's Sandals I ordered last Thursday. I leave for vacation Tomorrow and had a nail go through my sandals last minute, but your online service was excellent. I spoke with someone named GL, but he was polite and replied to my phone call quickly and professionally. I will be shopping with you folks again.

Thank You

Ed Martin

Thank you for arranging better delivery of my order.  The shoes arrived Friday morning 1/13 just as I was leaving for the weekend to visit with my mother.  This allowed me to give her the shoes this weekend.  Otherwise I would have had to what another couple weeks, at least, to get them to her. They fit her great and she was very happy.   

John Pacini
 

Hi; this is Paul Jackman i got my shoes today and let me tell you i was happy with them.  They  was beyond  words. I could not begin to tell you how nice they are.   I put them on it was like none i had ever put on in my life. I am a 57 year old comfortable guy thanks to you people.

 
You can rest assured that i will tell all my family and friends about your shoes. As far as i go i do not think i will be buying any more shoes from any where but from your store. Thanks again for making it feel good to stand and walk in comfort.

Dr. Hudson, 

Just wanted to drop you a note abut how great G.L. was for me.  I am recovering from a broken leg and he took the time  to make sure that I was fitted properly with the most comfortable shoes I have ever owned.  I drove about an hour and a half to go to your store after dealing with him on the web for months.

Thanks for having such great stores and customer service.

 Arne A. Gustafson

 

“You are so kind!  I can not thank you enough. This means everything to me.  I will now be able to walk and that will help my health.  God Bless You and Your Business.”

                                                                                    Marilyn Lamé

Hi gl,  Thank you for the info you sent me.  My daughter decided that she like the style we originally ordered and decided to keep them.  We will not be returning them.  I was very impressed with the assistance you gave me and will be shopping with you again.   

Annette Warren

I bought these shoes as a gift and she loved them.  She also is passing your website along to her family and friends who have special shoe needs.  Thanks for doing what you do, it really made her day to have attractive fitting shoes. 

Dr. Jennifer Ramsey
 

“I would like to thank you in advance for any and all help you can give us. When I called this morning and spoke to G.L. he was very helpful and gave our son a glimmer of hope in finding a pair of shoes that fit and will not cause additional foot pain. Since he started walking we have had problems in finding shoes that had enough instep… The shoes never fit properly and in just a short time it’s time to get another pair of shoes due to any number of things like holes where his toe had rubbed or a tear across because the instep was too tight.  After tracing his feet my husband saw the tracing and informed me I had made a mistake. So I called Dusty back in the room and had him stand back on the tracing. When his dad saw it was exact he was in shock and said, “Dusty I knew you had big feet and they were really wide but your feet are HUGE!”  We all laughed and Dusty said “Told ya!” …Anyway, I again thank you for any and all help you can give.”

                         Mrs. William Grubham     

“LeRoy got his new shoes today. He’s tried them on and they FIT. He says they are GREAT.  The fit is wonderful and he’s excited that he has a pair of new shoes.  As he gets “older” he may need to have you widen the front of the shoes. Thank you for all the effort you put forth on our phone call fitting his shoes. You were so caring to make sure he got the correct shoe…If he tells me that he likes the feel and comfort of these new shoes, I will be calling you to order another pair. I cross my fingers and hope we have solved the problems he has had with finding shoes that fit his feet.”                                                                                       Mrs. LeRoy Hinkle

“We would like to thank you and The Big Feet Store for your willingness to be a sponsor for our Ladies City Golf Championship.  With your support, we feel like the tournament was a tremendous success. The money that was donated by you was used for our hole in one prizes, which was greatly appreciated by the ladies that participated…”

 Greg Scott, Head Golf Professional            Pecan Valley Golf Course

                            ”I just wanted to thank you  for getting my shoes for me. They feel great and I look forward to wearing them because they feel so good!!  Thanks again for your help.”

Colette Hatfield

 Thank you so much for all the extra work you put into my sister’s birthday present. She called me last night to thank me and was absolutely thrilled with the gift bag.  You really went above and beyond and I really appreciate it. I’m sure she’ll be in your store store sometime soon to use her gift card. She talks on and on about your store – it is really amazing to her to have shoes that are comfortable!  J

Thanks again,

Laura Dixon

Hi, Thank you for the info you sent me. My daughter decided that she liked the style we originally ordered and decided to keep them.  We will not be returning them. I was very impressed with the assistance you gave me and will be shopping with you again.

Annette Warren

From:               Linda Ansel

Subject:            shoes arrived 

The shoes arrived today and are just as advertised. He will look good in them for our daughters wedding!  Thanks!

From:               Nancy Bond

To:                   help@bigfeetstore.com

Subject:            happy feet! 

Hello from Sandy, Oregon!

My shoes arrived Friday night. I’m thrilled, and so are my feet! Thank you so much for making my shoe shopping experience so pleasant and fruitful. My sister and I both enjoyed and appreciated your customer service, your humor, your knowledge, and your generosity…Again, many thanks from my big and happy feet!

From:               Pat Hallinan

Subject:            Re: Order confirmation for BigFeetStore.com

My 15 year old daughter is in a school fashion show, with all clothes, make up, hairdo etc. being donated or loaned by local merchants. She came home desolate because she has size 13 feet and no shoes could be found for her. She’s wearing an evening dress in the show. We ordered online and the shoes arrived the next day! They’re beautiful. They look even better on than they did online

From:               Anderson, Loren M.

Subject:            A big THANK YOU!!

 I want to take a moment to thank you for your fantastic web site. I discovered it just a few minutes ago and I’ve only had time to browse a few of the pages so far. The amount of valuable information is incredible!
I am a 48 year old male with size 14 narrow feet and I have endless stories of a lifetime of shoe shopping frustration with ill-fitting footwear (including roller skate boots).  The joy of finding your site literally brought tears to my eyes to discover someone out there who fully understands the trials and tribulations of having big feet.  Bless you!!! I’ll be studying your entire web site with great care.  I couldn’t have gotten a better Christmas gift than discovering bigfeetstore.com. Thanks again.

 

 

We would love to hear from you, just email us your ravings!

 

 


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